Customer service concept

     Honest management, the pursuit of excellence, attentive service, customer satisfaction, from the subtle point of view for users, to provide customers with high-quality products and services, in order to create a safe, good living and production environment.

      Customer Service Center

     Customer service center is one of the most important departments of our company. Her main work is: to receive comprehensive business consultation from customers and provide technical support for customers; to accept, coordinate and handle customer complaints and solve difficult problems of customers; to actively communicate and contact with customers, understand customers' feelings and needs, and timely feed back customer information to relevant management departments and production enterprises and properly handle them.

     The customer service center consists of customer management department and technical service department. The customer management department mainly accepts the comprehensive business consultation of customers, and the technical service department mainly provides technical support and solutions for customers before, during and after sales. In order to make every customer get satisfactory service in our company, and maintain a good trust relationship with the company, we emphasize the pertinence and effectiveness of customer service, and implement the acceptance responsibility system, that is, to be responsible for every call and every problem of customers, so as to enhance mutual feelings and deepen understanding. If you have any questions and requirements about our products, or have any opinions and suggestions on our services, you are welcome to communicate with us at any time, and we will do our best to serve you wholeheartedly. Your satisfaction is our service tenet, and the common development of the company and customers is our persistent pursuit. Facing the future, all staff of customer service center will warm customers with care and create brilliance with service.

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